1. Acceptance
By accessing or using the FlyMitra Platform (app or website) you accept and agree to be bound by these Terms & Conditions (“Terms”). If you do not agree, do not use the Platform.
2. Services
FlyMitra is a platform that facilitates bookings for drone and pilot services offered by independent operators (“Operator/Pilot Partners”). We provide the technology for booking, payments and communication. The actual service provision is performed by the Operator/Pilot Partner and not by FlyMitra (unless otherwise stated).
3. Accounts & Registration
To book or offer services, you must create an account and provide accurate information. You are responsible for keeping your credentials secure and for all activity on your account.
4. User obligations
- Comply with all local laws and drone/aviation regulations.
- Provide accurate information (identity, contact, location).
- Do not misuse the Platform (no fraud, impersonation, or abusive behaviour).
5. Payments, cancellations & refunds
Pricing for services is displayed at checkout. Cancellation, rescheduling and refund policies are displayed during booking and may vary by Operator. Unless otherwise stated, fees paid are non-refundable subject to displayed policies.
6. Disclaimers & limitation of liability
The Platform and Services are provided “AS IS”. To the fullest extent permitted by law, FlyMitra disclaims all warranties. Our liability for any claim related to these Terms is limited to amounts paid by you in the 12 months prior to the claim. We are not liable for Operator conduct or for incidents arising from drone operations beyond what is required by law.
7. Intellectual property
All content on the Platform is owned or licensed by FlyMitra. You may not copy or reuse content without permission.
8. Termination
We may suspend or terminate accounts for violations of these Terms or suspected fraudulent activity. You may close your account via account settings; some information may be retained as required by law.
9. Governing law & dispute resolution
These Terms are governed by the laws of the Republic of India. Disputes shall be subject to the exclusive jurisdiction of courts in Pune, India.
Contact
For questions about these Terms, contact us at: contact@flymitra.in